1. What is Muse
Muse Wellness Clinic is a Medical Practice owned by Dr Nicolette van Zyl. Dr van Zylās practice specialises in sustainable weight loss treatments, female health management and Medical Aesthetic treatments. She is joined by Carla Conradie who offers specialised beauty treatments at the practice and Vanessa McEwan, an experience Dietician who offers Dietician and InBody consultations at the practice.
2. Where is Muse?
Muse is situated at 6 Chatelaine crescent, Aurora, Cape Town, South Africa.
3. Where do I park and how do I get to the clinic?
Please park on the brick paving outside the House. Ring the bell at the pedestrian gate and we will ābuzzā open the gate. Walk down the steps, turn left, and enter through the black practice gate situated on the left side of the house.
4. Who works at Muse?
- Dr Nicolette van Zyl – Aesthetic General Practitioner
- Sune Smit ā Practice Manager
- Carla Smit – Specialised Beauty Therapist.
- Vanessa McEwan ā Consultant Dietician
- Isabel ā Secretary
5. What times are you available?
We are open 9am ā 5pm Monday to Friday.
Open ONE Saturday per month from 9am ā 1pm
Closed Sundays.
Typically closed on Public Holidays, the Christmas, New Year and Easter periods.
Look on our Facebook and Instagram page for up-to-date details about our availability.
6. How do I make an Appointment/booking?
For all Medical/Female Health assessments/ Weight Loss and Aesthetic bookings, please book on this website. Go to āMake a bookingā.
For Specialised Beauty treatments please WhatsApp Muse on 072 8822 104.
7. I am having trouble booking online, please help.
If you are having trouble making an appointment online, please send a WhatsApp to the business contact number 072 8822 104 or send a request to admin@musewellness.co.za
We will get back to you within 24 hours.
8. What is the cost of a Doctorās consultation?
Call us for the consultation cost as this depends on the type of consultation you have booked for.
9. Does Doctor do telehealth consultations?
Yes. If you unable to come to Muse Wellness Clinic in person and need a medical consultation, Dr van Zyl can do an online consultation for you.
If you have an urgent medical problem, such as chest pain, please go to your nearest Emergency Department.
10. Can doctor provide a script without seeing me in person?
Yes, Dr van Zyl can provide you with a script if you are a known patient of the Practice, provided it is for relevant or chronic medication. Scripts will be e-mailed to the Pharmacy of your choice. You may need to pick up the original script later. There is a small charge for this service.
11. Does Doctor claim from Medical Schemes on a patientās behalf?
No.
Please settle your account at the time of your consultation. You will immediately get a statement that you can submit to your medical insurance for reimbursement, which you need to manage yourself. Please provide the Practice with all the relevant medical aid details before your consultation.
12. How much experience does Dr van Zyl have in Aesthetic Medicine?
Dr Nicolette completed her first Aesthetic āBotox Injecting courseā in 2012.
Since then, she has been practicing Aesthetic Medicine alongside her GP Practice as well as working in Emergency Medicine.
She completed her Advanced Aesthetic Certificate in Australia and attends numerous workshops throughout the year to keep up to date with the latest technology and injection techniques.
In 2022 she attended a Cosmeceutical Bootcamp and Facial Anatomy Dissection course to further her knowledge and skill.
13. Where can I see photos of the Doctorās Aesthetic work?
Please look at Dr van Zylās Instagram page ādrnicolettevanzylā and at Muse Wellness Clinicās Instagram page āmusewellnessclinicā or at our facebook page āMuse Wellness Clinicā.
14. Does Muse have any āSpecialsā on Aesthetic and Beauty Treatments?
Yes, we do offer discounts on different treatments and products throughout the year.
Please look at our Instagram or Facebook page for up to date information or send an e-mail to info@musewellness.co.za if you would like to be on the mailing list for Specials.
15. Regarding Medical Aesthetic treatments, which products does Doctor use?
Dr Van Zyl uses either BotoxĀ® or DysportĀ® or XeominĀ® for anti-wrinkle injections. For Filler treatment there are a wide range of different products available, she will discuss the different fillers with you during your appointment, if you want a particular product, please let us know a week in advance.
16. Regarding anti-wrinkle injections, how long before I see the results and how long does it last?
Depending on the product used you may see the results within a few days, otherwise it may take a week up to a maximum of 2 weeks before the final effect is seen. The treatment effect will last roughly 4 months.
17. Regarding anti-wrinkle injections, will I have any side effects?
Most people have a mild red flush or āred spotsā in the area where they were injected, this āflushā usually disappears within an hour. There is a small chance that you may get a bruise at the injection site. There is always a very small risk of infection with any injectable treatment.
18. What exactly is Hyaluronic Acid (HA)?
HA is a naturally occurring substance in your body, it is a type of sugar that draws water and keeps your skin hydrated and āplumpā. It is a natural substance that can be applied superficially as a cream/serum or injected into the skin with a very low risk of allergic reactions.
19. What exactly is Hyaluronic Acid (HA) Dermal Fillers?
Dermal fillers that are made of HA looks and feel like a āgelā and are injected into different areas of the face either superficially or deep to rejuvenate the skin or fill areas of volume loss. Injectable fillers are typically used to plump the lips, for example.
20. Regarding Hyaluronic Acid Fillers, how long before I see the results and how long does it last?
Depending on the area injected, most people see immediate results, but it may take up to 2 weeks to see the results. Results will last between 6 and 18 months, depending on the area treated and the type of filler that was used.
21. Regarding Hyaluronic Acid Fillers, are there any side effects I should be aware of?
Yes, with any HA product that is injected there is a low risk of side effects such as:
- Redness and swelling
- Rash
- Bruising
- Infections
- Lumps and bumps
- Pigmentation/ discoloration in the area injected
- Movement from filler form one area to another
- Injury to blood vessels with tissue injury
22. Do you administer Intravenous Therapy energy boosting or immune boosting drips at Muse?
Yes, Dr van Zyl can administer various intravenous fluids and or medication depending on your need. You would normally need a consultation, either virtual or face to face to make sure you are getting the right IV Therapy.
23. Do you offer Profhilo injectable treatments at Muse?
Yes, Dr van Zyl does Profhilo injections of the face, neck and decolletage at Muse. You can also purchase Profhilo serum at Muse.
24. Do you offer Thread Lifting procedures at Muse?
Yes, Dr van Zyl does thread lifting procedures of the face and neck at Muse. It is very important to have a consultation before the procedure as you will need an individual assessment. There are different brands of threads available on the market which influences the cost.
25. Do you offer Collagen Bio Stimulating Treatment at Muse?
Yes, Dr van Zyl uses various injectable products such as SculptraĀ®, LenisnaĀ®, RadiesseĀ® and HarmonyCaĀ®. You will need an Aesthetic Consultation to decide which one is best for you.
26. Do you offer skin tightening procedures?
Yes, Dr van Zyl has both a Plexr Ā® plasma pen medical device as well as TixelĀ®, a unique medical device that uses Thermo-Mechanical Action technology (TMAĀ®). Both these devices are world class machines used for skin tightening procedures on the face and body.
27. Do you offer fat dissolving injections?
Yes. Dr van Zyl does Ceccarelli Lipolysis (fat dissolving injections).
28. Do you do Laser hair removal?
Yes, Carla does laser hair removal with the latest Alma Ā® laser hair removal machine.
29. Do you sell Cosmeceutical products at Muse?
Yes, we have a range of products available including Neostrata and Heliocare.
30. Which Beauty treatments do you offer at Muse?
Specialized facials, Chemical peels, Microneedling, tinting, waxing, pedicure, foot spaās and massages. Please look at the list under āCaring Skinā
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